Raleigh, NC – Yesterday I got to try out the prototype for the new NC DOT drivers license renewal kiosk – see the picture above. I was attending a meeting of the Raleigh Code for America Brigade at the NC Innovation Center (iCenter) and noticed the kiosk. I asked Erik Ross, the Chief Digital Officer for the State of North Carolina, who was also attending the meeting about the kiosk and Erik took me through a demonstration of the new Tech.
Renewal Kiosk Process
The process of renewal was very quick and easy with the kiosk. Your drivers license renewal is driven by a touch screen monitor which quickly steps you through the process. A bar code reader takes the information from your old ID and a card swipe takes your payment. When it is time for your new picture, you are directed back to some feet stickers on the floor and a countdown clock lets you get ready. Don’t like the picture and you can take it again. That and the process lasting a couple of minutes will make this an easy adoption for most people.
You get a temporary receipt (see image at right) and wait for your new ID to arrive in the mail. Look for this new technology coming to your area soon!
About the iCenter
On October 10, 2013, Governor McCrory opened the North Carolina Innovation Center to identify challenges, create solutions and transform the way state government delivers products and services. The iCenter is a working lab in downtown Raleigh where state employees, students, agency Chief Information Officers, private industry, and citizens collaborate on information technology solutions.